Top Pharmacy http://www.pharmacyreviewer.com/media/reviews/photos/thumbnail/300x300s/9b/4e/09/289_toppharmacythumblarge_1251302368.jpg
| Website | http://www.toppharmacy.com |
Editor review
Important update! November 9, 2009: They no longer ship any products at all to the USA, Canada or Italy.
N.B. We won't publish any reviews without the reviewer leaving a valid email address. We will never use your email for anything apart from occasionally to contact some people (once only) to check the validity of their reviews.
| Overall rating | 3.5 | |
| Product quality / site reliability (weighting = 40%) | 3.0 | |
| Ease of website use and range (weighting = 5%) | 4.0 | |
| Price (weighting = 30%) | 4.0 | |
| Customer service (weighting = 10%. Optional) | 4.0 | |
| Speed of delivery (weighting = 15%) | 3.0 |
Top Pharmacy
Mixed reviews, mainly positive overall. Listed since the start of September 2009.
Important update! November 9, 2009: They no longer ship any products at all to the USA, Canada or Italy.
N.B. We won't publish any reviews without the reviewer leaving a valid email address. We will never use your email for anything apart from occasionally to contact some people (once only) to check the validity of their reviews.
User reviews View all user reviews
Average user rating from: 266 user(s)
| Overall rating | 5.0 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 5.0 | |
| Price (weighting = 30%) | 5.0 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 5.0 |
Last updated: May 04, 2013
Excellent Pharmacy..shame its closed
Had super super experience with this company. Have used them many times and always been blown away by their customer service, product, and shipping.
| Overall rating | 5.0 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 5.0 | |
| Price (weighting = 30%) | 5.0 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 5.0 |
Amazing
Very sadly before Toppharmacy went offline. I ordered some medication, and they made a mistake and sent me a smaller amount. I spoke to a lady named Rebecca, previously mentioned below. She was very lovely and very helpful, and said that she would re-ship my order. I was only owed 25 pills, however yesterday I received 60. I am so very upset that they are no longer in business. I doubt I will ever find another pharmacy as wonderful, and as honest as them. If the owner of this site reads this, could you please update their information above, and please suggest another pharmacy like this one? I would be so grateful. This site is great, and has helped me a lot. I just pray that Toppharmacy comes back online, as they are such wonderful people to deal with. Lisa from Australia. Not a fake person writing in broken English. @ Stewart - Rebecca is real, and very honest and kind.
| Overall rating | 4.2 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 3.5 | |
| Price (weighting = 30%) | 3.5 | |
| Customer service (weighting = 10%. Optional) | 4.5 | |
| Speed of delivery (weighting = 15%) | 3.5 |
Out of business, but previously good
The previous reviewer is right: currently (Nov 12) Top Pharmacy is out of business. So this comment is just in case they come back "on stream" in future. I am with those reviewers who have said this firm was excellent. I used them over a couple of years, and found that they always delivered what they said they would. Customer service was fine, with good and quick communication by phone or email. What I think probably happened to them is that the EU (nosey bureaucrats) have been doing a detective job, shutting down on-line pharmacies (and, suprise surprise, shovelling money into the pockets of "official" suppliers). Since TP operated within the EU, I think they probably got shut down in this way. As to the person who said that a "Rebecca" had given him false info - my best guess is that some unscrupulous outfit managed to grab incoming communications to TP, after it had gone out of business, and used them to con people. In all my communications with TP, there was nobody called "Rebecca". So maybe the point is: if you are in touch with an on-line pharmacy and get an answer from "Rebecca", watch out!
| Overall rating | 4.7 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 5.0 | |
| Price (weighting = 30%) | 5.0 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 3.0 |
Sad
I for one and VERY sad that they are closed. Top Pharmacy was the best pharmacy online. They looked after their customer's, their prices were great, and their product was excellent. I have never had an order seized from them, as they go out of their way to make sure this doesn't happen. And they were always helpful. The bad feedback is simply not true. Them charging people's credit cards, is complete rubbish. Also, they do not treat you like rubbish. But I guess it doesn't matter now that they are closed. Autumn, Susan and Rebecca were lovely, and most helpful. I hope you all find new positions with other pharmacies.
| Overall rating | 2.1 | |
| Product quality / site reliability (weighting = 40%) | 4.0 | |
| Ease of website use and range (weighting = 5%) | 0.5 | |
| Price (weighting = 30%) | 0.5 | |
| Customer service (weighting = 10%. Optional) | N/A | |
| Speed of delivery (weighting = 15%) | 0.5 |
Once great, now we can see why they are closed
This company no longer exists, and I totally understand why. They promise you everything, but in the end it's all lies. They promised my extra Xanax pills. They did not deliver. They asked me to provide evidence, which I did, and sent photos, and the envelope with the wrong amount written on it. After a week of communicating with a seemingly kind and helpful "Rebecca" (Now, I know it was all FAKE), she told me they would resend my missing order. 2 days later I was given a tracking number. I felt really relieved, and truly impressed. I have had a death in the family and am under a lot of stress. 14 days later the tracking number doesn't exist. The phone numbers are disconnected and they have constantly ignored me since they sent me the bogus tracking number. A number most likely just made up. It's disgusting the way they lie to you. Why not just be honest with someone who has given you a lot of money? I guess this is why they are no longer in business, as they lie, and treat you terribly.
| Overall rating | 5.0 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 5.0 | |
| Price (weighting = 30%) | 5.0 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 5.0 |
Excellent Pharmacy
Again, this pharmacy lives up to it's name. I received my package with in 2 weeks, and the medication was perfectly packaged, and is very good quality, with the used by date being 2015. The customer service is excellent (Rebecca is great),she answers all your questions, and replies very quickly to any email. Unfortunately their site is down at the moment. But I truly hope to make another order as soon as it's back up and running. I have yet to come across a better pharmacy online. I strongly believe all the negative reviews on here are fake!
| Overall rating | 1.6 | |
| Product quality / site reliability (weighting = 40%) | 3.0 | |
| Ease of website use and range (weighting = 5%) | 2.0 | |
| Price (weighting = 30%) | 0.5 | |
| Customer service (weighting = 10%. Optional) | 0.5 | |
| Speed of delivery (weighting = 15%) | 0.5 |
Used to be great, now terrible
I started using Top Pharmacy in late 2009 and they were incredible. Then, after about 6 months, they increased their prices by about 300%. My first order was for 100 Valium 10mg for $90 USD - within a few months they were looking for a few hundred dollars for exactly the same thing! Also, they never fulfill their promises of "free extra pills". This pharmacy owes me 60 Valium and each time they forgot they apologized and promised they would include with my next order. Finally, I said, "I will not place a new order until you mail me the 60 pills owed." From then on, they ignored all my emails and never delivered on their great offer of the bonus pills. I used to be a delighted customer of Top Pharmacy, but now I won't order from them since they treat loyal customers with total disrespect in the end. I've now found a far better pharmacy in the U.K. which is far superior to Top Pharmacy. This U.K. pharmacy delivers top quality products at far cheaper prices within one week. Their customer service is also far superior to Top Pharmacy. I often had to wait 4-6 weeks for delivery from Top Pharmacy. At one time, Top Pharmacy was at the top, but now, they are at the bottom in my books. Sorry, Top Pharmacy -- but, this is what happens when you treat dedicated customers like trash.
| Overall rating | 5.0 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 5.0 | |
| Price (weighting = 30%) | 5.0 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 5.0 |
Sad by bad feedback
Reviewed by Lisa S July 13, 2012 - This review has received 5 thumbs down! I have no idea why. I wrote the most honest review I could. This pharmacy has been brilliant to me. Their service is great, prices are great, and most of all the product is excellent, and it safely arrives. How can you suggest my review was bad, due to the positive experiences I've had? I'm from Australia, an adult, and have NO reason to lie. If my experience was bad, I would've written that. If you are not happy with Topphamracy, go away and find another pharmacy. I doubt you'll find one as good as them though.
| Overall rating | 5.0 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 5.0 | |
| Price (weighting = 30%) | 5.0 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 5.0 |
A trusted Pharmacy
I have ordered from this pharmacy twice before. Once using Visa, and once using Western Union. Both orders arrived, and they product was fantastic. The service was also very good. Autumn really cares about you, and is always happy to help. I would certainly use them again. They are a pharmacy who can be trusted.
| Overall rating | 2.7 | |
| Product quality / site reliability (weighting = 40%) | 3.0 | |
| Ease of website use and range (weighting = 5%) | 4.0 | |
| Price (weighting = 30%) | 3.0 | |
| Customer service (weighting = 10%. Optional) | 1.0 | |
| Speed of delivery (weighting = 15%) | 2.0 |
Top Pharmacy
I have used this site twice before, with excellent customer service, and always received the product. This time, however, the customer service was really poor and, yes, when I realised they no longer dealt with Visa it did ring alarm bells with me. Although I have had a lot of problems trying to get them to answer my e-mails and actually answer the questions which they seem very adept at ignoring, I have received the diazepam I ordered which has an expiry date of 2015. Their customer service is still catching up though, I received the product yesterday and an e-mail today saying it had been sent! I am not sure whether I would use them again - I think I would need to check the reviews before I placed a further order.
| Overall rating | 0.5 | |
| Product quality / site reliability (weighting = 40%) | 0.5 | |
| Ease of website use and range (weighting = 5%) | 0.5 | |
| Price (weighting = 30%) | 0.5 | |
| Customer service (weighting = 10%. Optional) | N/A | |
| Speed of delivery (weighting = 15%) | 0.5 |
Stay away
If only I had read the reviews. Do not use this pharmacy. Or any pharmacy who only accepts Western Union. Once they take your money, you have zero back-up. Which is why they swapped to Visa. Apparently they has a "problem" with Visa, which has taken 3 months to fix. There is now no option to pay via Visa. Why? Because if things went wrong, you could get your money back from Visa. Which lots of people did. Now, you get nothing. Now orders, no service. Other pharmacies are more expensive, because they have great customer service. This places only likes you when they take your money. After that, they want nothing to do with you. STAY AWAY!!!!
| Overall rating | 3.7 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 0.5 | |
| Price (weighting = 30%) | 5.0 | |
| Customer service (weighting = 10%. Optional) | 0.5 | |
| Speed of delivery (weighting = 15%) | 0.5 |
Terrible, terrible service
Beyond disappointed with this pharmacy. They no longer accept visa, only Western Union. (Red Flags) So, if something goes wrong. You have no back up whatsoever. I paid the day I ordered. 3 weeks later, my payment was still sitting there. I have zero idea why it takes 21 days to collect a payment. I kept emailing them, it would take 4 days for them to reply. I kept getting told it would be the "end of week" over again. The never give you a proper answer, or answer any questions. If you order from them, they will reply within minutes. However, if something goes wrong, expect a very delayed response, and CONSTANT excuses. I would never, ever use this pharmacy again!
| Overall rating | 5.0 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 5.0 | |
| Price (weighting = 30%) | 5.0 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 5.0 |
Amazing product and service.
I have ordered with this pharmacy 4 times before. Firstly; their customer service is absolutely fantastic. (I certainly would not believe the reviews on here about it being bad. Those are simply NOT TRUE). Autumn Wood is amazing. She completely puts your mind at ease, and answers EVERY email promptly. (Even if they are stupid and worrying questions) Secondly the product cannot be faulted. I bought Xanax, and it's exactly the same as the Xanax you would receive from your Doctor. Thirdly; the postage is packaged very well, and the delivery is very fast. I would without a doubt recommend this Pharmacy to anyone. Thank you so much Top Pharmacy, I would give you 10 out of 10 if I could.
| Overall rating | 3.3 | |
| Product quality / site reliability (weighting = 40%) | 4.0 | |
| Ease of website use and range (weighting = 5%) | 3.0 | |
| Price (weighting = 30%) | 2.5 | |
| Customer service (weighting = 10%. Optional) | 3.0 | |
| Speed of delivery (weighting = 15%) | 3.0 |
good service
Have ordered several times off the supplier and never had any problem.
The second delivery of Xanax and Valium about 1 year later included yellow Xanax not made by Cipla and of inferior quality. The valium was top quality. This was not as advertised and I was disappointed.Worse, the expiration date of the tablets was 9 months after delivery date. How can I consume 200 Valium and Xanax within 9 months? I
I raised this at upon delivery was was first told I would get a refund, then was informed to send the unused product ater it had expired back for free replacement. When I did this a few months later I was informed that it was not possible to get free replacements, but that they would give me a 25% reduction on my next order. Right after that I received a sales newsletter from TopPharmacy stating that all new orders qualified for a 25 discount for registered customers. As you might imagine I was not amused. I raised this and they said the 25% was the best they could do.
So for my third order order I got the 25% reduction, the (good) Cipla branded Xanax, with an expiration date of +1.5 years after delivery. So all good.
In conclusion, I will remain a customer of TopPharmacy, as their product is good,and customer service is excellent. Be prepared for some hassle if things go wrong, and check the brand of Xanax they ship you (Cipla is best!). Also good to mention you want an expiration date of at least 1.5 years after delivery. And only accept Cipla branded Xanax. With Valium I have never had a problem. Customer serice is always quick to reply but you need to stay on top of them.
Hope this was useful to new buyers.
| Overall rating | 3.4 | |
| Product quality / site reliability (weighting = 40%) | 3.0 | |
| Ease of website use and range (weighting = 5%) | 4.0 | |
| Price (weighting = 30%) | 4.0 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 2.0 |
Satisfactory but inconsistent product
I have been using them for three years now, mainly for Xanax and sometimes Valium. The first delivery was great, good Xanax product by Cipla, with an product expiration date of 1.5 years after delivery date. Order arrived with 4-6 weeks to Europe (which is advertised)and as always good customer services.
The second delivery of Xanax and Valium about 1 year later included yellow Xanax not made by Cipla and of inferior quality. The valium was top quality. This was not as advertised and I was disappointed.Worse, the expiration date of the tablets was 9 months after delivery date. How can I consume 200 Valium and Xanax within 9 months? I
I raised this at upon delivery was was first told I would get a refund, then was informed to send the unused product ater it had expired back for free replacement. When I did this a few months later I was informed that it was not possible to get free replacements, but that they would give me a 25% reduction on my next order. Right after that I received a sales newsletter from TopPharmacy stating that all new orders qualified for a 25 discount for registered customers. As you might imagine I was not amused. I raised this and they said the 25% was the best they could do.
So for my third order order I got the 25% reduction, the (good) Cipla branded Xanax, with an expiration date of +1.5 years after delivery. So all good.
In conclusion, I will remain a customer of TopPharmacy, as their product is good,and customer service is excellent. Be prepared for some hassle if things go wrong, and check the brand of Xanax they ship you (Cipla is best!). Also good to mention you want an expiration date of at least 1.5 years after delivery. And only accept Cipla branded Xanax. With Valium I have never had a problem. Customer serice is always quick to reply but you need to stay on top of them.
Hope this was useful to new buyers.
| Overall rating | 0.7 | |
| Product quality / site reliability (weighting = 40%) | 0.5 | |
| Ease of website use and range (weighting = 5%) | 0.5 | |
| Price (weighting = 30%) | 1.0 | |
| Customer service (weighting = 10%. Optional) | 0.5 | |
| Speed of delivery (weighting = 15%) | 0.5 |
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gabita0609 is a member of the Pharmacy Reviewer forum
Total Posts: 2 Reputation Score: 0 User Title: Junior Member |
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still waiting,getting nothing
Till now i dont get my order.i dont get my money and i dint get an answer to my mails.NEVER AGAIN
| Overall rating | 0.5 | |
| Product quality / site reliability (weighting = 40%) | 0.5 | |
| Ease of website use and range (weighting = 5%) | 0.5 | |
| Price (weighting = 30%) | 0.5 | |
| Customer service (weighting = 10%. Optional) | 0.5 | |
| Speed of delivery (weighting = 15%) | 0.5 |
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gabita0609 is a member of the Pharmacy Reviewer forum
Total Posts: 2 Reputation Score: 0 User Title: Junior Member |
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Never again
This was a horror shop . I ordered something and i translate the money at once. So i get a mail that they recieved the payment and i think 2 days later i get the tracking number. I waited but i could see where my order is.Than i saw that my order with this tracking number was delivered to a person in UK. I get aEmail from TOPPharmay, that threre exist problems with Visa an that they return the money to me by using western union and give me instructions to pay again also with western union. so i call Visa,again they said that the money was translatetd to this pharmacy and that threre exist no problembs. i called Toppharmacie the answer was :dont worry your order is still in Uk you get it next week. The first e-Mail was a mistake. Now i get an email from Toppharmacy again. The stus of my order is pending refunding. At the End you pay, you wait ,yoe get promisses ...Finaly you lost your money uand you get no order . So stay away from this "Pharmacie" becuse they take your cash and they deliver nothing!!!!!!!!!!!!!!!!!!so be careful there are other Pharmacies which are correct.Tis one is uncorrect.
| Overall rating | 0.5 | |
| Product quality / site reliability (weighting = 40%) | 0.5 | |
| Ease of website use and range (weighting = 5%) | 0.5 | |
| Price (weighting = 30%) | 0.5 | |
| Customer service (weighting = 10%. Optional) | 0.5 | |
| Speed of delivery (weighting = 15%) | 0.5 |
COWBOYS
STAY AWAY FROM THESE COWBOYS. THEY TAKE YOUR CASH AND DELIVER NOTHING!!!!
| Overall rating | 3.9 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 4.0 | |
| Price (weighting = 30%) | 3.0 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 2.0 |
happy customer
ssll was OK on my order. I ordered non controlled items.received it.had the company call to confirm delivery.I'm a true customer. Not a trumped up review.for those complaints about not receiving your order.it was probably customs.advice is go to your local street corner drug store an get what you want from the kids with their hands up waving down cars.s
| Overall rating | 0.5 | |
| Product quality / site reliability (weighting = 40%) | 0.5 | |
| Ease of website use and range (weighting = 5%) | 0.5 | |
| Price (weighting = 30%) | 0.5 | |
| Customer service (weighting = 10%. Optional) | 0.5 | |
| Speed of delivery (weighting = 15%) | 0.5 |
terrible sevice, took my money and no pills!!
Top pharmacy tell me that several attempts were made to deliver my pills. This is not true as no delivery note was left. I was working from home the week that they say delivery attempts were made and no-one tried to deliver anything. I have emailed them many times but they are of little help. They have taken my money and not delivered. DO NOT USE THIS PHARMACY!!!!
| Overall rating | 0.6 | |
| Product quality / site reliability (weighting = 40%) | 0.5 | |
| Ease of website use and range (weighting = 5%) | 2.0 | |
| Price (weighting = 30%) | 0.5 | |
| Customer service (weighting = 10%. Optional) | 1.0 | |
| Speed of delivery (weighting = 15%) | 0.5 |
I would not recommend
I ordered 3 weeks ago. No sign of my package. Phone no. given on site for UK doesn't work. I await reply to my email.
Definitely will order again from that IOP. Special service for customers in some EU Countries. Absolutely recommendable. Especaly Costomer service agend Katherine Smith was very helpful in keeping me up to date about the order status.
Reg. ph77
| Overall rating | 4.5 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 5.0 | |
| Price (weighting = 30%) | 4.0 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 3.5 |
Very good service
Goods received as described. Very good quaility (Xanax). Very good customer service. always have been keeped updated about the order status.
Definitely will order again from that IOP. Special service for customers in some EU Countries. Absolutely recommendable. Especaly Costomer service agend Katherine Smith was very helpful in keeping me up to date about the order status.
Reg. ph77
| Overall rating | 2.8 | |
| Product quality / site reliability (weighting = 40%) | 0.5 | |
| Ease of website use and range (weighting = 5%) | 5.0 | |
| Price (weighting = 30%) | 5.0 | |
| Customer service (weighting = 10%. Optional) | 4.0 | |
| Speed of delivery (weighting = 15%) | 3.0 |
customer
Highly recommended. Long wait time, but a thorough follow up to make sure order arrives. Excellent product, reasonable prices.
| Overall rating | 4.6 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 5.0 | |
| Price (weighting = 30%) | 4.0 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 4.5 |
very Good Site
This is a great site, easy to order great communication by Katherine Smith. Would highly recommend.
customer service by Katherine Smith is great
| Overall rating | 3.5 | |
| Product quality / site reliability (weighting = 40%) | 4.0 | |
| Ease of website use and range (weighting = 5%) | 3.5 | |
| Price (weighting = 30%) | 3.5 | |
| Customer service (weighting = 10%. Optional) | 3.0 | |
| Speed of delivery (weighting = 15%) | 2.5 |
good site
not bad - sometimes a bit erratic the product is good though and it gets delivered - will use again
customer service by Katherine Smith is great
| Overall rating | 4.3 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 4.0 | |
| Price (weighting = 30%) | 3.5 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 3.5 |
Pretty good
No problems with my order. Good comunication to ensure everything was ok and delivery in 10 days (To Spain). Will use it again.
| Overall rating | 2.9 | |
| Product quality / site reliability (weighting = 40%) | 4.0 | |
| Ease of website use and range (weighting = 5%) | 4.0 | |
| Price (weighting = 30%) | 1.5 | |
| Customer service (weighting = 10%. Optional) | 4.5 | |
| Speed of delivery (weighting = 15%) | 1.5 |
Great seller
Great an thrusty seller, very good Customer Service. Unfortunately the speed of delivery is very slow! Will shop again. Thank you.
I will unquestionably use Toppharmacy again; in fact I will place a new order tonight. The only detail that was a little bit disappointing was that the two initial deliveries took long time to arrive (approx. five weeks). The time of delivery of the two last orders, however, arrived swiftly (approx. two weeks) – and for me this is fully satisfactory.
I would take the opportunity to send my warmest thoughts to Customer Service Manager Katherine Smith for her excellent service, efficiency and friendliness. I always feel like a valued customer when receiving her kind mails. It seem like Katherine personally watch over the delivery process of every orders. Thank you Katherine; especially I am grateful for your invitation to contact you personally regarding any issues. Toppharmacy.com is in my opinion a world-class outfit!
Kindest regards,
Kurt-Henning Tvedt
NORWAY
| Overall rating | 4.5 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 5.0 | |
| Price (weighting = 30%) | 3.5 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 4.5 |
World -class internet pharmacy
This was my fourth purchase from Toppharmacy, and as usual the entire process from ordering to delivery at the local post office was flawless. The product was discretely and very securely packaged. The customer service was excellent, and the product worked very well. I ordered Tramadol because my house-doctor is very restrictive with issuing sufficient prescriptions to counter my severe and widespread pains. The product delivered was doubtlessly Tramadol, and I am very pleased to be able to be able work full-time, even though I am often fully exhausted.
I will unquestionably use Toppharmacy again; in fact I will place a new order tonight. The only detail that was a little bit disappointing was that the two initial deliveries took long time to arrive (approx. five weeks). The time of delivery of the two last orders, however, arrived swiftly (approx. two weeks) – and for me this is fully satisfactory.
I would take the opportunity to send my warmest thoughts to Customer Service Manager Katherine Smith for her excellent service, efficiency and friendliness. I always feel like a valued customer when receiving her kind mails. It seem like Katherine personally watch over the delivery process of every orders. Thank you Katherine; especially I am grateful for your invitation to contact you personally regarding any issues. Toppharmacy.com is in my opinion a world-class outfit!
Kindest regards,
Kurt-Henning Tvedt
NORWAY
Best Regards
Christer
| Overall rating | 4.9 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 5.0 | |
| Price (weighting = 30%) | 5.0 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 4.5 |
Hynbo: My item received.
Thank you so much. I've got my medical and is very satisfyed and specially many thanks to Katherine Smith. I've allready sent you a new order of same pills and quantity.
Best Regards
Christer
| Overall rating | 4.6 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 5.0 | |
| Price (weighting = 30%) | 4.0 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 4.0 |
Most reliable supplier
I have used several suppliers in the past. However, some fail to deliver. Most probably not related to the supplier but the country it is shipped from (I got warned about supplies from Pakistan). What I like the most is that you get an answer promptly when contacting TopPharmacy. This gives me a lot of confidence when doing business via the internet. Thanks to my direct contact Katherine Smith.
| Overall rating | 4.2 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 5.0 | |
| Price (weighting = 30%) | 3.0 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 3.5 |
Fantastic
A few technical issues but all sorted by Katherine Smith
Bruce
| Overall rating | 4.9 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 4.0 | |
| Price (weighting = 30%) | 5.0 | |
| Customer service (weighting = 10%. Optional) | 4.0 | |
| Speed of delivery (weighting = 15%) | 5.0 |
Bruce S
I was very satisified with my purchace from top pharmacy
Bruce
| Overall rating | 4.8 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 5.0 | |
| Price (weighting = 30%) | 5.0 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 3.5 |
Toppharmacy
Have used Toppharmcy several times now.Very good service. Have found Katherine Smith to be a great help in looking after my orders.
2 weeks for my order, good products, Katherine Smith was very effective, I recommend to site online pharmacy.
Regards, Olivier Galland.
| Overall rating | 3.4 | |
| Product quality / site reliability (weighting = 40%) | 3.5 | |
| Ease of website use and range (weighting = 5%) | 4.0 | |
| Price (weighting = 30%) | 4.0 | |
| Customer service (weighting = 10%. Optional) | 4.0 | |
| Speed of delivery (weighting = 15%) | 1.5 |
Best Pharmacy
very good service
2 weeks for my order, good products, Katherine Smith was very effective, I recommend to site online pharmacy.
Regards, Olivier Galland.
Very sad, they USED to be a good company.
| Overall rating | 3.2 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 3.0 | |
| Price (weighting = 30%) | 3.0 | |
| Customer service (weighting = 10%. Optional) | 0.5 | |
| Speed of delivery (weighting = 15%) | 0.5 |
BUYER BEWARE - Top is no longer Tops in my book!
Top Pharmacy USED to be an excellent pharmacy. However, in the one instance that my goods were seized by customs (I provided them a scanned copy of document), they turned on me. They said they would NOT refund my order because if they did then they would have to ban me from future sales. So I agreed to a reshipment, which never arrived, and they never provided proof that it was even sent. Went I challenged them on this, I was given a total run-around until they stopped replying to my emails. I was forced to get Visa to retrieve my money since they stopped communicating with me, and now, coincidentally, I have suddenly started receiving all kinds of fraudulent activity on that same Visa card, so much so that it had to be cancelled. Retribution from Top Pharmacy? I believe so.
Very sad, they USED to be a good company.
I would espessially like to thank Khaterine Smith for exelent service. She was a great help, and I was very pleased over how she handled everything! I hope you will help me when I place my next order Khaterine. And I was espessially greatful for the wonderful email you sent me with all the information when my package had reached it`s destination! Over all I am very very pleased with Toppharmacy.com, so thank you ever so much!
Kindest regards
Bjørn-Ketil Larssen
Grov
9446
Grovfjord
Norway
| Overall rating | 4.0 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 5.0 | |
| Price (weighting = 30%) | 3.0 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 2.5 |
Customer review
The product was discretely and very well packaged. Excellent. The customer service was exellent, and the product worked very well. This was whitout doubt Diazepam, and I am very pleased with how the medication worked! I will most defenetly use Toppharmacy.com again. The only thing that was a little bit dissapointing was how long time it took for the package to arrive.
I would espessially like to thank Khaterine Smith for exelent service. She was a great help, and I was very pleased over how she handled everything! I hope you will help me when I place my next order Khaterine. And I was espessially greatful for the wonderful email you sent me with all the information when my package had reached it`s destination! Over all I am very very pleased with Toppharmacy.com, so thank you ever so much!
Kindest regards
Bjørn-Ketil Larssen
Grov
9446
Grovfjord
Norway
| Overall rating | 4.1 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 3.5 | |
| Price (weighting = 30%) | 3.5 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 2.5 |
Excellent Service
Excellent service. May have to wait a while but product is good price and discretely packed. Definitely recommended. Particularly Katherine Smith with whom I dealt and found very helpful
| Overall rating | 1.8 | |
| Product quality / site reliability (weighting = 40%) | 0.5 | |
| Ease of website use and range (weighting = 5%) | 3.0 | |
| Price (weighting = 30%) | 3.0 | |
| Customer service (weighting = 10%. Optional) | 0.5 | |
| Speed of delivery (weighting = 15%) | 3.0 |
product didn't work
Ordering was easy enough however when i received the sleeping pills they did not even work, they came from india and likely are fake, i asked to return the product for a refund as per there policy, they asked for photos, i provided photos showing that i had only opened the one pill...after sending them two more emails they finally responded stating they would send out new pills, i stated i did not want more pills but wanted to return the product for a full refund as per what they state on there site, i have not heard back from them ever since, there website also in the past 6 months keeps going down, likely being taken offline by the hosts. Avoid this company, there products are fake and there customer service is there until you want your money back then they do not want anything to do with you.
| Overall rating | 3.8 | |
| Product quality / site reliability (weighting = 40%) | 4.5 | |
| Ease of website use and range (weighting = 5%) | 4.5 | |
| Price (weighting = 30%) | 3.0 | |
| Customer service (weighting = 10%. Optional) | 4.5 | |
| Speed of delivery (weighting = 15%) | 2.5 |
Top!
The product was discretely and very well packaged. Excellent. The delivery time was the only negative point.
| Overall rating | 4.7 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 5.0 | |
| Price (weighting = 30%) | 4.0 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 5.0 |
TopPharmacy is Top Notch !
Great service, very fast customer response (by Katherine Smith)and always on average quick delivery. I used several internet suppliers in the past but several times did not receive my order. In most cases the money was returned but in the end I did not get my (desperately) needed medication. In addition very difficult to contact. TopPharmacy is responding fast but also in a very personal manner (probably Katherin's style) which always makes me feel sure I get the medication. And in the end that's what it is about. TOP NOTCH !!
A big thank you to katharine smith for keeping me well informed about the status of my order.
I will deffinetly be using top pharmacy again.
| Overall rating | 5.0 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 5.0 | |
| Price (weighting = 30%) | 5.0 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 5.0 |
flawless
top quality service, product was discretely and well packaged.
A big thank you to katharine smith for keeping me well informed about the status of my order.
I will deffinetly be using top pharmacy again.
| Overall rating | 0.5 | |
| Product quality / site reliability (weighting = 40%) | 0.5 | |
| Ease of website use and range (weighting = 5%) | 0.5 | |
| Price (weighting = 30%) | 0.5 | |
| Customer service (weighting = 10%. Optional) | 0.5 | |
| Speed of delivery (weighting = 15%) | 0.5 |
This is not a real company
Scam. I received no product either. When I contact the "company" they send me a form letter and tracking information about a package from India. Their contact phone # is also not real.
| Overall rating | 0.5 | |
| Product quality / site reliability (weighting = 40%) | 0.5 | |
| Ease of website use and range (weighting = 5%) | 0.5 | |
| Price (weighting = 30%) | 0.5 | |
| Customer service (weighting = 10%. Optional) | N/A | |
| Speed of delivery (weighting = 15%) | 0.5 |
Product never arrived
This Pharmacy is a scam. No product delivered and they have stopped responding to our mails. The Track and trace id was bogus. Avoid at all costs
| Overall rating | 5.0 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 5.0 | |
| Price (weighting = 30%) | 5.0 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 5.0 |
Excellent
Excellent customer service as always!Thanksto Katherine Smith.
| Overall rating | 3.8 | |
| Product quality / site reliability (weighting = 40%) | 3.5 | |
| Ease of website use and range (weighting = 5%) | 4.5 | |
| Price (weighting = 30%) | 4.5 | |
| Customer service (weighting = 10%. Optional) | 3.5 | |
| Speed of delivery (weighting = 15%) | 3.0 |
excellent service
Thank you for a painless, super fast and problem free process from purchase to delivery. Courteous staff, great prices, discretion and 100% satisfaction. I await some great offers for my future purchases! I will not be using any other site ever again. Well done! Thank you!
| Overall rating | 4.1 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 5.0 | |
| Price (weighting = 30%) | 3.0 | |
| Customer service (weighting = 10%. Optional) | 4.0 | |
| Speed of delivery (weighting = 15%) | 3.5 |
Top Pharmacy :-)
Very efficient service. A 'customer service agent' was in contact with me througout the time of my order. Order arrived after approx. 20 days of ordering. Products are exactly as described. Would definitely use this service again.
| Overall rating | 4.8 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 5.0 | |
| Price (weighting = 30%) | 5.0 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 3.5 |
Recommended pharmacy
The transaction went very smoothly, with good customer service from Katherine Smith. The medication arrived safe and sound and is every bit as efficient as expected. I will definitely be ordering from them again and recommend their service without hesitation.
| Overall rating | 4.9 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 5.0 | |
| Price (weighting = 30%) | 5.0 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 4.0 |
Great !
Top meds and excellent customer service from Katherine Smith at top pharmacy, would recomend this pharmacy to all my friends.
| Overall rating | 4.8 | |
| Product quality / site reliability (weighting = 40%) | 5.0 | |
| Ease of website use and range (weighting = 5%) | 4.0 | |
| Price (weighting = 30%) | 5.0 | |
| Customer service (weighting = 10%. Optional) | 5.0 | |
| Speed of delivery (weighting = 15%) | 4.0 |
Louise
Excellent service in all ways, especially customer service from Katherine Smith. Good, reliable product - thank you.
| Overall rating | 0.5 | |
| Product quality / site reliability (weighting = 40%) | 0.5 | |
| Ease of website use and range (weighting = 5%) | 0.5 | |
| Price (weighting = 30%) | 0.5 | |
| Customer service (weighting = 10%. Optional) | 0.5 | |
| Speed of delivery (weighting = 15%) | 0.5 |
are they still trading
Hi the website is down ? are they still trading?


