One other thing - I realized when I said I hadn't gotten a response from clickremedy that he/she was probably asleep. Sometimes I forget we are on opposite sides of the world! Other than that, always good communication. I did offer to pay for the second shipment if the first one ever does show up, just as a good faith gesture. I suspect that I will be permanently switching to clickremedy as my primary vendor. <insert smiley here>!!