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Melly
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Also, if you were cancelling appointments and therefore went long periods of time without medicine they may decide you don't truly need the medicines. They assume if you really are in enough pain to need a pain doctor that you'll be there every month to get your medicine. I know it's a pain (ha ha) but keeping those appointments are crucial so they can see how you are doing on your meds. Just in my case I've had my medicines changed 4 or 5 times in just over a year (not the pain meds as much as the maintenance medicines).
Good Luck and if possible, stay with a local face to face doctor. If you go with an online doctor it's hard to get your records to show you were on meds for that period of time.