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MedsMex  Hot PDF Print E-mail
Editor's rating
3.1
out of 5
Reviewed by:
pharmacyreviewer

View all my reviews
Monday, 02 July 2007
Average user rating: 0.0 
User reviews
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Pharmacy name: MedsMex
Website address: http://www.medsmex.com
Ships to: Worldwide
image
We've received several reasonable reviews about this pharmacy

Editor review : MedsMex
9 of 9 people found the following review helpful

Overall rating (weighted)
3.1
Reliability
3.0
Ease of website use and range
3.0
Price
4.0
Customer service
3.0
Speed of delivery
2.0
Was OK in our testing but after a bad report from a pharmacyreviewer.com user, we can just say use at your own risk.
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User reviews

Average user rating from: 18 user(s)

Overall rating (weighted)
4.0
Reliability
4.1
Ease of website use and range
4.2
Price
4.5
Customer service
3.7
Speed of delivery
3.1
 

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0 of 0 people found the following review helpful

Excellent, Wednesday, 10 March 2010

Written by Dee

Overall rating (weighted)
5.0
Reliability
5.0
Ease of website use and range
5.0
Price
5.0
Customer service
5.0
Speed of delivery
5.0
Received just as ordered and stated. Ordered Retin A cream. Will be doing bussiness again. First time ordering from company. Good product. Good quality. Arrived in 22 days. Obtained one time credit card/gift card visa from bank with specific amount on it due to other reviews regarding unauthorized charges made on it at other sites.
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0 of 0 people found the following review helpful

Excellent, Wednesday, 23 December 2009

Written by setter

Overall rating (weighted)
4.9
Reliability
5.0
Ease of website use and range
5.0
Price
5.0
Customer service
4.0
Speed of delivery
5.0
Ordered on December 9, arrived Dec. 22. Had to sign for package (express delivery) but the packaging and labeling was very discreet. Product has an expiration date June 2012!!! Product exactly as ordered. Order was confirmed immediately. Only reason that I gave a "4" for customer service is that I did not receive an email with a tracking number. Otherwise perfect service.
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1 of 1 people found the following review helpful

Worked as expected, Saturday, 17 October 2009

Written by Brianna

Overall rating (weighted)
4.1
Reliability
4.0
Ease of website use and range
4.0
Price
5.0
Customer service
4.0
Speed of delivery
3.0
I used MedsMex after randomly finding out about them. Before I made my purchase, I was aware that some people were experiencing issues with charges to their credit card from Match.com, so I used the PayPal "Generate Credit Card Number" option. I selected the express shipping and received my package at the tail end of the 7-10 days. I was emailed right after completing my order with an invoice and then again when my package shipped. I would use them again if they carried the next medication I need. I would also suggest using the PayPal Generate CC option.
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1 of 1 people found the following review helpful

Medsmex/ credit card scam, Friday, 21 August 2009

Written by jamie dominy

Overall rating (weighted)
1.4
Reliability
1.0
Ease of website use and range
2.0
Price
2.0
Customer service
1.0
Speed of delivery
1.0
I ordered Retin-A from this company in July, paid by credit card, and received the package in about 2 weeks. ( I had specified regular shipping, but I was charged for express. Apparently 2 weeks is considered express in Mexico.) The Retin-A is fine. However, a week ago I noted a charge from match.com on my credit card statement. I do not have an account with match.com and no one else has access to my credit card. I called the credit card company and there were several other match.com charges pending when I called. I had to cancel the card, along with all the hassles that entails. Then after a Google search of Medsmex + credit card, I found that a lot of people had the same issue after using a credit card with this pharmacy. It is not a secure website, although they try to make you think it is. The credit cards are entered manually - it does state that when you check out at their site. But not until you get to the end of the process of checking out with a credit card. I can't state that without a doubt this pharmacy sells your credit card number, but a lot of people are having an issue after using a card at this site. Buyer beware. If nothing else, use a one-time card or a money order. Don't say I didn't warn you. :)
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1 of 1 people found the following review helpful

What are the odds they will ever fill your order? , Tuesday, 28 July 2009

Written by Tom

Overall rating (weighted)
1.9
Reliability
1.0
Ease of website use and range
4.0
Price
3.0
Customer service
1.0
Speed of delivery
1.0
I purchased Cipro from this website twice. The first time, in 2008, they took my credit card information and then took their sweet time in sending my order. It was SIX WEEKS before my order arrived. They never made any clear explanation of the delay.
The LAST time I will ever order was on June 17, 2009 I called, re-ordered with a credit card and I waited patiently for six weeks, assuming they were taking their time again. Nothing arrived.
I called their customer service and was told very nastily that I had not given a credit card number and there was a note on the computer saying I had insisted on mailing them a check! No apology, their supervisor "Midge" was not only was rude, but she told me that since their computer said I'd elected to pay by check that I was a liar when I told them I had used a credit card, despite the fact that I had paid my previous order by credit card and despite the fact that I KNOW what payment I made, and despite the fact that I had an invoice showing when I paid and that it was processed for shipping... Their service is definitely NOT customer-friendly, they are inefficient, and if they don't know how to process a payment, they are not likely to stay in business. The only good thing I can say about them is they do not appear to have taken money, and they have a fairly simple website without pop ups or other annoyances. NOT WORTH THE AGGRAVATION!
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2 of 2 people found the following review helpful

Long term happy customer, Monday, 25 May 2009

Written by Jeanne

Overall rating (weighted)
4.6
Reliability
5.0
Ease of website use and range
5.0
Price
5.0
Customer service
5.0
Speed of delivery
3.0
I've been ordering from medsmex for several years and I've been very happy with them. The only thing I don't like is the length of time it takes orders to be delivered, which runs about 10 to 15 days.
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2 of 3 people found the following review helpful

Not worth it., Sunday, 19 April 2009

Written by Yalide Dee

Overall rating (weighted)
2.4
Reliability
1.0
Ease of website use and range
3.0
Price
5.0
Customer service
1.0
Speed of delivery
1.0
I placed an order over six months ago and they have shipped nothing, charged nothing (which is the only reason I don't think they're a scam website, just an extremely poor company), and *still* have not returned any of my phone calls. Save your time, order elsewhere.
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3 of 4 people found the following review helpful

Excellent, Monday, 10 November 2008

Written by Peaches

Overall rating (weighted)
4.7
Reliability
5.0
Ease of website use and range
5.0
Price
5.0
Customer service
4.0
Speed of delivery
4.0
I have been ordering from this company once a month for 7 years. They are wonderul, extremely reliable also. I never had a order lost, sent back etc. I did go on toda though and seen their website is down, I do not know what is up with that. I know last time I ordered that said they had to stop their dealings with visa and mastercard. They were only accepting America Express or checks and money oreders. I used my American Express and package arrived in 12 days (which is the norm).. I really hope they are not gone for good, as I would have a hard time trusting anyone but them...
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1 of 1 people found the following review helpful

Good Service & Product, Wednesday, 20 August 2008

Written by Kase

Overall rating (weighted)
4.4
Reliability
5.0
Ease of website use and range
5.0
Price
3.0
Customer service
5.0
Speed of delivery
5.0
Very easy and reliable. Just a little spendy,
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3 of 3 people found the following review helpful

Medmex review in detail!, Wednesday, 02 July 2008

Written by Nutty

Overall rating (weighted)
4.2
Reliability
5.0
Ease of website use and range
1.0
Price
5.0
Customer service
3.0
Speed of delivery
4.0
Hi I am new as in joining, but I have read the forums and reviews for over a year. I have been using Medsmex for a year now. I only order Retin-a and Renova. I can honestly say it is a top quality product, at an amazing price. I doubted even ordering with a price that low, and yet I read the reviews from people like yourself and I said well I am ordering with a credit card and I can always fight a charge if I do not receive my package or if they rip me off some how. I can also use my American Express card which i find a real bonus and do not see many others offering that. For pricing, and getting a true product, Medsmex deserves 20 stars! Now we go to delivery, for me here in NYC it takes about 14 days, I find that to be perfectly acceptable. I have ordered with united before and they well blow the water off of any company with speed of shipping ( about a week). Customer service is okay, they have a toll free #, but you cannot always get someone. I would say I get someone about 80 % of the time. They are located in Oregon ( Customer Service). I am basing customer service based on these two things, on my last order which I did over the phone they lady took my order she was very nice. I clearly stated what I needed. I then received the usual email letting me know my order was being submitted and the card would be processed ( some reason they manually process the credit card). The email stated the wrong quantity and since I know they manually process the order I wanted to fix it right away before it being sent over. I called and the lady assured me it would be corrected in the morning on their end. I then get the usualy email about 4 days later letting me know my order was shipping, yet this time same thing the order was never changed as she promised. I called up many times after basically chasing them down because they said they would call back and never did, they agreed to give me FREE shipping on my next order, which is basically the same as me ordering a tube of retin-a, so all in all they were very fair. I rated their website a 1 because not of the layout but due to security issues! My first purchase was sent and all was good, I look on my Amex bill and all of a sudden I see charges for airline tickets from brussells and other countries! My order was only 2 days before that so I found it very weird that these charges suddenly happened. Amex takes care of it easily, now comes my second order, behold same thing 2 days later charges appear from other countries! I delete my profile on their website, and on my next order I call their toll free #, NO weird charges on my amex, I did this 2 more times .. and it works very well. I honestly do not know if their website is that non secure or they sell your card when it is done online, I highly doubt they do that but believe me you should use their toll free #! Over all I think they are an excellent pharmacy and well their price cannot be beat and just order a few weeks in advance. I hope this has helped someone.
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9 of 11 people found the following review helpful

5 Year Customer - Previously great, but now???, Friday, 20 June 2008

Written by treefr0g

Overall rating (weighted)
3.4
Reliability
4.0
Ease of website use and range
4.0
Price
5.0
Customer service
1.0
Speed of delivery
1.0
I been a MedsMex customer for about 5 years, and until recently, I thought they were one of the best sources for medication. They were reliable, and had the cheapest prices one can find. Shipping was the only negative, usually taking approx. 3 weeks. Overall, a good company to deal with, good prices & good selection overall. However, this past week I placed an order, and the credit card was declined due to a security code issue. I reordered, and again it was declined. They said, so sorry, "contact your bank", bank said "company is entering the wrong security code, nothing to do with your account". Placed a 3rd order, different card, declined. Tried to call the 800 number, got a recording. Today I placed my 4th (and final) reorder on a 3rd card. If this one declines, I'll have to take my business elsewhere, as customer service is absolutely useless. Charges are cleared in Mexico, not the USA. And if a card is declined, they don't try to run it again, they simply cancel the order. (as per Cust. Serv. email) I can understand a problem once, but not 3 times in 5 days on 2 different credit cards? Very unexpected after 5 years of very good service! If you asked me about them 2 weeks ago, I would've recommended them 100%. Today...terrible customer service, faulty credit card charging system, and no human beings available by phone...seems impossible to place an order for some reason.
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1 of 1 people found the following review helpful

GREAT CHOICE!, Friday, 18 April 2008

Written by Micki

Overall rating (weighted)
4.9
Reliability
5.0
Ease of website use and range
4.0
Price
5.0
Customer service
5.0
Speed of delivery
5.0
I ordered and got my meds in exactly 10 days! The meds seem to be better than my own RX bottle from the doctor!
No problems here. Would definately use MEDSMEX again.
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0 of 0 people found the following review helpful

MEDSMEX, Saturday, 12 April 2008

Written by Michelle

Overall rating (weighted)
4.7
Reliability
5.0
Ease of website use and range
5.0
Price
4.0
Customer service
5.0
Speed of delivery
5.0
I ordered on April 1st. Today I recieved my order. (4/11/08)I live in California so that could be why it came so fast but who knows..
They are fast and reliable. This is the second time I have used this site and will continue.
They also have 1-800 # so you can actually talk to a LIVE person.
I DO recommend MEDSMEX
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0 of 0 people found the following review helpful

First order, Sunday, 09 March 2008

Written by ALAN

Overall rating (weighted)
3.4
Reliability
3.0
Ease of website use and range
4.0
Price
5.0
Customer service
4.0
Speed of delivery
1.0
This was a first for me, kinda mad it takes so long, but the prices are right!
Ill let you know more when the pack arrives..
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0 of 0 people found the following review helpful

I love medsmex!, Wednesday, 23 January 2008

Written by Lexi

Overall rating (weighted)
4.4
Reliability
5.0
Ease of website use and range
5.0
Price
5.0
Customer service
5.0
Speed of delivery
2.0
I ordered from medsmex 3 times in the last 4 months. I am always happy with my order and customer service is always there for my questions I have. The only down side is shipping takes like 14-21 days but the prices are great. I would recommend them to anyone as far as my experience goes!
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1 of 1 people found the following review helpful

MedsMex, Tuesday, 11 December 2007

Written by Fred

Overall rating (weighted)
4.6
Reliability
5.0
Ease of website use and range
5.0
Price
5.0
Customer service
5.0
Speed of delivery
3.0
I successfully ordered from them twice: once in November 2005 and once in January 2006. The January order was very slow.
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1 of 1 people found the following review helpful

Medsmex, Sunday, 25 November 2007

Written by Athena

Overall rating (weighted)
4.8
Reliability
5.0
Ease of website use and range
5.0
Price
5.0
Customer service
5.0
Speed of delivery
4.0
I have been using Medsmex for a number of years and have never had any problems with this company. Unfortunately, the medication comes registered mail and takes two to three weeks to receive, but other than that......the price and customer service is outstanding with this on-line company. They have also been in business for many many years and they have a 800 line that you can call and talk to a live person, which is a outstanding quality.
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3 of 3 people found the following review helpful

Medsmex, Sunday, 04 November 2007

Written by Joanna

Overall rating (weighted)
4.2
Reliability
5.0
Ease of website use and range
5.0
Price
4.0
Customer service
4.0
Speed of delivery
3.0
I was a surprised to see Medsmex.com was not one of your higher rated pharmacies because I have been ordering for years and never had issues.
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