|Product quality / site reliability (weighting = 40%)||5.0|
|Ease of website use and range (weighting = 5%)||5.0|
|Price (weighting = 30%)||4.0|
|Customer service (weighting = 10%. Optional)||2.5|
|Speed of delivery (weighting = 15%)||2.0|
Samantha L is a member of the Pharmacy Reviewer forum
Total Posts: 26
Reputation Score: 15
User Title: Junior Member
Late is better than never!
I ended up purchasing (30) 100 mg of clomifene citrate from generic4all on March 20th.... My pills didn't get shipped until March 26th. The 14 business days came around Friday April 13th but I wasn't too worried when I didn't receive my pills in the mail.... I live in Canada and I figured there might be a delay at customs so I waited another 5 business days and when I didn't receive anything in the mail by Friday April 20th I was getting a little worried so I talked to an "ok" customer service rep and she informed me I should give it another 5 business days before taking the next step forward. So when the next 5 business days came Friday April 27th I wasn't too happy and I encountered probably one of the worst customer service reps I've ever had to deal with (took forever to respond 5-10 minutes to simple questions/inquiries, a bit rude, not very empathetic to all of the waiting I've had to do,and not willing to help or take my concerns seriously). Maybe she was having a bad night..... because all the other reps I've had to talk to on the site have been either ok or fairly nice and informative. However, today Monday April 30th I did receive my package :) Better late than never I suppose. Anyways, to the good part! The pills did come in very discreet packaging and they were ok on the price. The only way I'd purchase from generic4all again would be if I could get a tracking number with the faster shipping because when your general time frame is up quite a bit there isn't much accountability in the company, they just throw it in your face how it's rare for them to encounter problems with shipping to Canada and how reputable they are (which is true! but it doesn't mean problems can't and don't arise out of the blue)
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