|Product quality / site reliability (weighting = 40%)||1.0|
|Ease of website use and range (weighting = 5%)||3.0|
|Price (weighting = 30%)||2.0|
|Customer service (weighting = 10%. Optional)||1.0|
|Speed of delivery (weighting = 15%)||0.5|
I can't really speak for product quality. I placed an order on 3/14/12. After going back and forth with their 'customer service' repeatedly asking for at least tracking information or a reason for the 1 month delay (this was by mid-April), I got an Email back stating that they would 'reship' the package. The 'reshipment' was allegedly done on 4/22. When I EMailed them again to ask for at least tracking information, or an update, they said "Please expect 14-21 days for shipment, not counting any unexpected delays"-I haven't responded back, but I feel like saying "You've had ~$400 of my money since 3/14/12. I will updated this review if my package arrives, but I feel like the biggest sucker in the world-this is not a small amount of money for me.
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May 10, 2012
May 30, 2012
I just now saw that someone marked my previous review "Unhelpful". Well, at any rate, I only posted the original review and these comments to keep others from wasting $$.