|Product quality / site reliability (weighting = 40%)||5.0|
|Ease of website use and range (weighting = 5%)||4.5|
|Price (weighting = 30%)||5.0|
|Customer service (weighting = 10%. Optional)||5.0|
|Speed of delivery (weighting = 15%)||5.0|
The quality of the products were excellent. They were packaged very well with the formulary information in the original boxes and blister packs. The website was easy to use but I had some difficulties in the final steps. Customer service assisted me and gave me a discount for my trouble. The prices were average high but what price can you put on quality meds. I dealt with customer service twice and they were very professional and quite courteous. The CS rep helped me every step of the way, conversed with me and didn't leave until finished and saying "thank you" and "good bye"!!!!!!!!! The items were delivered in the time frame that was set. I think some people may need to understand that business days are M-F and don't include Sat. & Sun. Also when the package is mailed they have no control over the postal system. The quality products and courteous customer service are enough to keep me coming back.
January 08, 2013
I do not mind waiting 2 weeks - 1 month, as long as the product I pay for is quality. In your experience, was it quality product and did it arrive, (only counting business days), within the time frame they gave you?
Thanks for your input/help!
I really appreciate it! ,