Review Detail

 
GenericDoctor.com Featured Hot
Top-rated pharmacies
Overall rating 
 
2.9
Product quality / site reliability (weighting = 40%) 
 
4.0
Ease of website use and range (weighting = 5%) 
 
3.0
Price (weighting = 30%) 
 
3.5
Customer service (weighting = 10%. Optional) 
 
0.5
Speed of delivery (weighting = 15%) 
 
0.5
Reviewed by Lee September 27, 2016

This company has crappy customer service..

I have ordered from this company 3-4 times. the last two experiences have been an utter nightmare though. Last time I ordered, I paid for their express shipping and it was anything but that. They blamed it on the USPS (United States Postal Service). I eventually got the order and chalked it up to the mail system. Now my current order was sent to the wrong city and signed for by someone else. When I placed this order, I did not receive an email with my order confirmation or tracking number. When I finally got through to someone, they danced around all my questions without giving me a solid answer as to why it was shipped to a totally different city. Once again they blamed the USPS. I could have sworn that the company labels the package before shipping? Also, since Ive ordered from them before with the same address, how it is the postal service's fault that it went to a different city? These are 2 separate cities. Their solution? We will give you 10% more on your order and reship it. So I am out the money I paid for their express shipping service and so far out the money for the medication I purchased since it got shipped to a different location. I think it's time to find another pharmacy..

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